Privacy Policy

bitScript collects information from you when you send it to bitScript directly by filling out forms on bitScript' Website (including any application you may make for Services or the Software), corresponding with bitScript by e-mail or writing to bitScript by post. bitScript also collect information from you when you browse the Website and use the Software, as set out in detail below. Some of the methods bitScript use to collect data are automated and will take effect automatically as you navigate the Website and/or use the Software.

What information does bitScript collect?

Personal Information.

Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person ("Personal Information").

bitScript may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, credit card number (in the case of direct customers) and, if applicable, company name, postal address, telephone number, e-mail address, credit card number or tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organisation.

User Communications.

If you communicate with bitScript, bitScript may collect information relating to that communication whether it takes the form of e-mail, letter, forum posting, testimonials or any other form of communication between you and bitScript or submitted by you to the Website (collectively, "User Communications").

Server Information.

If you use one of bitScript' software products such as bitScript' proprietary Web Hosting, Billing and Automation Solution, bitScript may collect certain information concerning such software and concerning the server upon which the software operates. This information includes without limitation: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., bitScript or a bitScript affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through ( c) collectively, "Server Information")). Additionally, "Server Information" may also include information collected by bitScript from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and information collected from you by bitScript in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to login to SSH, the root directory of the server upon which you installed the bitScript software and any affected accounts including email accounts, MySQL accounts and other accounts.

Non-Personal Information.

bitScript also collect data in a form that does not, on its own, permit direct association with any specific individual. bitScript may collect, use, transfer, and disclose non-personal information for any purpose.

What information does bitScript collect if you're under the age of 13?

bitScript does not knowingly collect Personal Information about children under the age of 13. If bitScript becomes aware that it has inadvertently collected Personal Information about children under the age of 13, it will take steps to delete the information as soon as possible, except where bitScript is required by applicable law to keep it.

Where bitScript knows a child is above the age of 13, but considered a minor under applicable law, bitScript will obtain parental/guardian consent prior to using that child's Personal Information.

How does bitScript use and store the information it collects?

As a general matter, bitScript may use the Personal Information you disclose to bitScript to improve and provide the Website, the Services and bitScript' other products and services, and for the specific purpose that you gave bitScript your Personal Information. More specific details on how bitScript use your information follows below.

bitScript may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases in order to perform any contract you have entered into with bitScript, to provide you with customer and technical support and to communicate with you about your account and bitScript' products and services.

The Personal Information you provide to bitScript allows bitScript to provide you with the newsletters and mailing lists that you have signed up for with bitScript. If you do not want to be on bitScript' mailing list, you can opt out at any time by changing your settings in your 'My Profile' page within the client area.

bitScript may also use Personal Information to offer, market or advertise to you bitScript products and services. While such bitScript products and services may reference, incorporate or include third-party products and services, bitScript will not use your Personal Information to independently offer, market or advertise third-party products and services unless bitScript first obtain your consent to do so.

From time to time, bitScript may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to bitScript' terms, conditions, and policies. Because this information is important for your interaction with bitScript you may not opt out of receiving these communications.

bitScript may also use your Personal Information for any other legal purpose stated in this Privacy Policy, and any other purpose for which you have given bitScript express consent.

Where you consent to bitScript doing so, bitScript may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications bitScript may retain your Personal Information on file to ensure that bitScript do not continue to target you with communications of the type that you have asked bitScript to cease sending to you.

bitScript limits the use of Personal Information to the purposes identified in this Privacy Policy and for which you have provided explicit consent. In accordance with established policies and procedures, bitScript retains Personal Information only for as long as necessary to fulfil the stated purposes, unless it is required by law for a different period or bitScript has the consent of the individual.

In accordance with established policies and procedures, bitScript will periodically destroy or erase any Personal Information that is no longer needed.

bitScript may use User Communications in the same way as bitScript uses Personal Information. If you communicate with bitScript for a particular purpose, bitScript may use your User Communications for that purpose. For example, if you contact bitScript for technical support, bitScript may use your communications to provide technical support to you.

bitScript may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide bitScript products and services. bitScript may also use such information to investigate unlicensed (and therefore unauthorised) uses of bitScript' software.